The Future of Food Delivery
Food delivery services have inevitably benefited from the recent economic climate. A growing number of people have become accustomed to the comfort and convenience of being able to order a ready meal or the raw materials to prepare it with maximum flexibility. The large-scale retail trade, driven by the change in consumer purchasing patterns, has been a key player in this change. What is the future of these services now that new habits are being established? What do end customers expect from delivery platforms? What impact will so-called quick commerce have on the delivery industry?
Moderator:
Giuseppe Stigliano, Global CEO, Spring Studios and Professor of Retail Marketing Innovation
Speakers:
Alberto Dolcetta, Commercial Director, Glovo Italia
Matteo Sarzana, General Manager, Deliveroo Italy and President, Assodelivery